Delivery
Commercial Customer Delivery Terms
These terms apply to deliveries for commercial customers to construction sites. For our standard deliveries we require:
- A full delivery address with a site contact and telephone number.
- Access for a minimum 18T rigid vehicle for delivery to the point of offload without restricting other road users.
- The site contact to be on site or available to contact persons on site between 8am and 5pm to receive the delivery.
- Offload facilities on site, either forklift or labour available. The offload facility needs to be confirmed at order stage to ensure the correct vehicle delivers (The drivers are not required to offload).
- We allow 30 minutes for offload, if the driver is left waiting for longer ‘waiting charges’ may occur. These will be passed on at cost +15%.
- Please ensure the delivery is checked and signed for, any damages or delivery queries need to be reported with 24 hours.
- Any changes of delivery address or delivery day after the vehicle has left is chargeable at £110.00 (ex VAT).
- Any dates quoted for delivery of the goods are approximate only and EnviroBuild shall not be liable for any delay in delivery of the goods however caused.
- Delivery options with charges apply as per the below table. The prices apply to consignment sent to an address in mainland Britain excluding Scottish Highlands or Isle of Wight. Deliveries are based on working days.